Unified Messaging may be able to do all this ‘techy’ stuff, but how can it help me?

Unified messaging quite simply allows you access to all your messages from one in box. It doesn’t
matter where you are, what format they were sent, or how you would like to be notified. Emails,
phone calls, facsimiles, and pagers can all be sent to just one in box. Unified messaging can simplify
your life by putting all of your communication needs into one system with one method of access.

Unified messaging saves you money, period. Hardware such as fax machines, modems, and phone
lines for the fax machines will become obsolete. You’ll also eliminate a substantial amount of ‘junk-
faxes’ and wasted toner. The ability to review faxes sent to your in box reduces the number that
has to be printed, then tossed aimlessly onto someone’s desk or thrown into the garbage.
Tired of wasting time accessing all of your various types of messages with different tools, devices
and interfaces? Tired of piles of paper on your desk? Tired of waiting for expensive and unsightly
telephone lines to be installed? Tired of wasting time feeding paper into your fax machine? The
time you save is definitely measurable. Think of the last time you’ve stood at the fax machine
redialing a busy fax number. It’s not a good memory, is it? Times like these can be things of the
past.

Most unified messaging packages have many methods of notifying you when a message has been
left for you. You might be contacted via pager, cell-phone, email or PDA. With the explosion of
Internet cafes, libraries and Internet access in general, you’ll be able to access these messages at the
touch of a button.

Security is yet another aspect of unified messaging that is often over-looked. No more lost faxes in
the hotel reception and no more answering machines left with red flashing lights. Also, a fax that is
meant for you, personally, doesn’t wind up on your co-worker’s desk. This could be anything
from a request for a proposal from a potential customer, to entrée prices from a local restaurant
that you had requested. Some unified messaging packages may also let you keep a permanent
security copy of every message for future reference.

With the myriad contact devices available in today’s workplace, unified messaging seems like the
inevitable choice for every successful business, large or small. Sure, there are tons of gadgets that
fill niches for all of us in the workplace, but to have the ability to channel all of these modes of
contact/accessibility into one should be at the top of everyone’s list of things to do.
Unified Messaging Saves Time and Money
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